Your Account Is More Than a Balance
When most users log into a betting account, they go straight to the markets — checking odds, placing bets, and checking back for results. The account management features that sit around these core activities are often overlooked, even though they contain tools and information that can significantly improve the overall experience. my fairplay is the space within the platform where your personal history, preferences, and financial activity live — and understanding it fully is worth the time it takes.
This guide covers the key features of the account section and explains how to use them to get more value from every session on the platform.
Your Balance and Transaction History
The balance displayed on your account dashboard reflects the current available funds in your account. This figure updates in real time — when you place a bet, the stake is immediately deducted; when a bet is settled in your favour, the winnings are immediately credited.
The transaction history section provides a complete record of every financial movement in your account — deposits, withdrawals, bet stakes, bet settlements, and any bonus credits. This record is searchable and filterable, making it easy to review activity from a specific period or identify a specific transaction. For users who review their financial activity regularly, this section is one of the most useful in the account.
Bet History and Performance Tracking
Your full betting history is available through the account section. Every bet you have placed — including the market, the odds, the stake, the result, and the profit or loss — is recorded and accessible. You can filter this history by sport, date range, market type, and result to review specific segments of your activity.
This historical record is genuinely valuable for improving your betting performance over time. Users who analyse their own betting history — identifying the markets where their judgment has been most accurate, the conditions under which they tend to place their best bets, and the patterns of error that recur across their losing bets — are able to make more informed decisions going forward.
Updating Personal Information
Your registered personal information — name, email address, phone number, and payment details — can be updated through the account settings section. Keeping this information current is important for two practical reasons: it ensures that communications from the platform reach you at the correct address, and it ensures that your recovery options remain functional if you ever need to regain account access.
Review your registered contact details periodically, particularly if you change your primary email address or phone number. An account linked to a contact you no longer use has compromised recovery options that may cause significant difficulty if a password reset is ever needed.
Responsible Betting Tools
The account section contains a set of tools designed to help users manage their betting activity responsibly. Deposit limits allow you to cap the amount that can be added to your account over a daily, weekly, or monthly period. Session time limits alert you when you have been active for a set duration. Self-exclusion options allow users who want to take a break from the platform to restrict their own access for a defined period.
These tools are most valuable when used proactively — setting sensible limits before a major tournament season, for example, rather than in response to a problem that has already developed. The platform makes these tools easily accessible because it takes user welfare seriously, not merely because regulations require it.
Bonus and Promotion Tracking
Any active bonus credits in your account are displayed in the account section alongside the associated wagering requirements. This visibility makes it straightforward to understand how much activity is needed before a bonus converts to withdrawable funds, which is information that should inform how you use the platform during the active bonus period.
Upcoming promotions available to your account are also signposted from within the account section. Keeping track of these means you are aware of opportunities to claim value before they expire.
Security Settings
The security section of the account contains options for changing your password, enabling or disabling two-factor authentication, reviewing recent login activity, and managing active sessions. Reviewing your recent login history occasionally provides an early warning of any access that was not initiated by you.
Taking a few minutes to explore the security settings and ensure they are configured to your comfort level is time well spent. An account that is properly secured is one that you can use with confidence. my fairplay gives you the tools to achieve this — using them actively is what makes the difference.
Exploring all sections of my fairplay transforms your relationship with the platform from a transactional one into something more complete. The tools, history, and personalisation options available in the account section add genuine value to every session — if you take the time to use them.